Privacy Policy

Happy Tails takes its responsibilities for your personal data seriously. We believe we have a lawful basis, under legitimate interest, to collect and process your personal data. This privacy policy tells you what to expect when Happy Tails collects personal data from you.


What data we collect

•       Your name, address, telephone numbers, email address and any other personal data you may choose to provide


How we collect and store your data

WHAT WE USE IT FOR

•       To assist in the provision of our services to you

•       For invoicing and payment purposes

•       For internal record keeping


•       Information is gathered from the details you provide during your initial enquiry by telephone or email

•       Information is collected on the registration form you may complete

•       Your details may be held on computer, mobile device or on paper and are stored securely


•       Your data will be retained for as long as is necessary to provide our business services to you or for as long as we reasonably require to retain the information for our lawful business purposes or in order to comply with a statutory or other legal requirement


Under the GDPR, anyone who has data held by an organisation is a ‘data subject,’ and has rights regarding how their data is held, used and disposed of; these include:

•       the right to be informed

•       the right of access

•       the right of rectification

•       the right to erasure, and

•       the right to object


If you wish to make a data right request or you are unhappy with what information we gather and how and why we use it, you can make a request or complaint to Sorrel Coni at sorrel@happytailsdogtraining.co.uk